The plain-English version

Every piece is made from a photograph you send us. Tell us who it is for and what you would like, and we create the artwork from that photograph — a Custom Creation, or an Enhanced AI Photo Editing of your own picture.

You approve the artwork by email before it is printed. Once you have approved it, we print it at 6 feet × 8 feet and pack it for the trip.

The request form does not charge anything. If you have paid for a custom piece, send your photo and details using the same email you used at checkout so we can match them to your order.

Payment is taken on a secure hosted checkout page, and your card details go directly to the payment processor — they are never seen or stored by us.

Nothing goes to the printer until you have looked at the artwork and said yes. If something is not right — the likeness, the colors, the lettering — tell us and we adjust it.

Because each piece is made for you, we ask for your approval in writing before printing begins.

Shipping is worked out from your delivery address at checkout, and the exact charge is confirmed on the secure payment page before you pay.

Large pieces are packed to protect the surface on the way, and you get a confirmation as soon as the order is placed plus a tracking number when your parcel is on its way.

If something is wrong with your order, send us a message and we will sort it out with you directly.

Because each piece is made specifically for you, an approved custom artwork cannot be returned — so we make sure you have seen and approved it before it is printed.

The photo you send is used only to make your artwork. It stays private: it is never published on the site and is not shared with anyone else.

We keep it only as long as we need it to make and support your piece. Ask us any time and we will delete it.

We use the details you give us to make your artwork, process and deliver your order, and to contact you about it. If you send us a message, we use your contact details only to answer you.

We do not sell your information, and we do not send marketing messages you did not ask for.