Shipping & returns

Priced by where it goes

A large piece travels differently to a small one, and further costs more than near. So shipping is worked out from your delivery address at checkout, and you see the exact charge before you pay.

Calculated at checkout

By your address

One real rate, for the piece and the distance

There is no flat rate to guess at and no surprise at the last step. Your address sets the charge, the secure payment page confirms it, and that is the whole of it. Every piece is printed at 6 feet × 8 feet and packed to survive the trip.

An illustrated smiling woman holding a yellow “Good Vibes Only” bottle, surrounded by positive-vibes lettering and a stack of books

Good Vibes Only · 6 feet × 8 feet

Packed to arrive perfect

A piece this size is not something to fold. We pack it to protect the surface on the way, and tell you what to expect before it ships.

Because every piece is made to order, we will tell you by email what to expect before anything is charged — including the artwork approval step, so what arrives is what you agreed to.

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Questions we get asked

What does shipping cost?: Shipping is worked out from your delivery address at checkout, so you pay the real rate for where you are. The exact charge is shown on the secure payment page before you pay — nothing is added afterwards.
How big is the parcel?: Every piece is printed at 6 feet × 8 feet, so it travels as a large item. We pack it to protect the surface on the way and tell you what to expect before it ships.
Can I track my order?: Yes. You get a confirmation as soon as the order is placed, and a tracking number by email the moment your parcel is on its way.
How long does it take?: Every piece is made to order: we create the artwork, you approve it, then it is printed and packed. We will tell you what to expect by email before anything is charged.
Something is not right with my order: Send us a message and we will sort it out with you directly — that is what a small studio can do that a big one cannot. Tell us what is wrong and we will put it right.
Do you sell in person?: No — Great Shylady is an online studio. Everything you see here is made for you and shipped, and we are reachable by message the whole way through.